Received to resolved.
Nothing gets dropped.
A field-to-office resolution and handoff platform for field service businesses. Capture what happened in the field. Know what needs to happen next. Keep ownership clear until the outcome is actually resolved.
Get early accessThe job can be closed. The customer may not be.
Traditional field-service systems are built to manage the job itself. What remains afterward often lives in texts, calls, notes, group chats, or someone's memory. rcvd tracks what still has to happen.
The FSM tracks the job. rcvd tracks what still has to happen after the job.
How rcvd works
- 01
Receive the handoff
What happened in the field becomes an Issue — with its Steps already broken out, not a wall of text to reread later.
- 02
Know what's next
Every Issue has one clear NEXT — the single next Step, and who it's Assigned to. Nothing sits ambiguous.
- 03
Keep ownership clear
A Coordinator stays visible on every handoff, so "I assumed someone else had it" never happens again.
- 04
Resolve the outcome
An Issue moves from Received to In Motion to Resolved — and stays visible the whole way, not just while the job itself is open.
Get early access
rcvd is in private early access. Join the list and we'll reach out as spots open.